Maintenance and Property Inspections
We keep your investment safeguarded
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
- 24-7 maintenance response
- Cost savings passed directly to property owners
- Convenient web-based maintenance request form for tenants
- Bi-Annual preventive maintenance inspections
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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Owner or Renter?
Rest Easy Knowing We’ve Got You Covered.
At TierOne Real Estate our mission is to exceed our clients’ expectations in three key areas: service, communication, and responsiveness. If for any reason you are not completely happy with our services and want to cancel the agreement, you can do so without penalty at any time. Guaranteed.
21 Day Rental Guarantee
We take every step available to ensure your property is advertised and marketed at the highest possible current market rate. We guarantee we will rent your home in 21 days or less, or you get two months of management fees for FREE. For this Guarantee we must set the correct market price, the home must be vacant, and you must allow for up to 2 animals less than 50 lbs.
Management Fee Guarantee
We promise the highest level of service possible, so we guarantee we don’t get paid until you get paid. If we lease your property, there will be no management fees collected until the tenant pays. The only exception is if an Owner is paying their vendors to “make ready” the property. We ensure you have peace of mind knowing that we are working hard for you.
12 Month Lease Guarantee
We stand by our screening and approval process. If a tenant that we placed does not fulfill at least a 12-month leasing term, we will find a new tenant for your property at no additional cost to you. We guarantee your tenant will stay in the home for 12 months. If the tenant vacates prior to 12 months – no additional leasing fees will be charged. This excludes military orders or transfers, pre-negotiated or renegotiated leasing situations, or other legal cancellations of a lease.
Eviction Package Guarantee
We understand how frustrating it is when a tenant violates their lease agreement and the financial implications for property owners. It’s an unfortunate fact that some tenancies end in eviction. With TierOne’s Eviction Package Guarantee, you don’t have to worry about the costs for an eviction. If you enrolled in our Eviction Protection Guarantee we not only handle the eviction process, but we cover the filing fees associated with the eviction, up to $1,000.
Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize your return on investment.
We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything.
We conduct inspections upon move-in and move-out and ensure all maintenance issues are addressed in a timely manner.
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements & more.